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Satin Sachdeva is the Managing Director of Equipment Planet and the founder of CERA. Working in the equipment rental industry for 15 years...

August 3, 2020

Chatting with Satin Sachdeva from Equipment Planet

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Podcast Episodes

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Podcast Episode

#118 - Customer Focused KPI's for your equipment rental business

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During this podcast episode we dive into some of the core customer focused KPI's for your equipment rental business.

- Quoting turnaround times
- Equipment delivered on time
- Equipment fit to spec & reliable
- Breakdown response & item swaps

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